Collier Entertainment

Support

Help with the website and the app

Something not working, or have a question? Email us and a real person will write back.

Email:

outdoorsolution@bellsouth.net

It helps to say what phone or computer you're on (for example "iPhone 13, Safari") and which page or show gave you trouble.

Common questions

How do I put the app on my iPhone home screen?
  1. Open collierentertainment.com/app in Safari.
  2. Tap the Share button (the square with an arrow pointing up).
  3. Scroll down and tap Add to Home Screen, then Add.

The Collier icon will show up with your other apps.

How do I put the app on my Android home screen?
  1. Open collierentertainment.com/app in Chrome.
  2. Tap the three dots menu at the top right.
  3. Tap Add to Home screen or Install app, then confirm.
The audio won't play. What can I try?
  • Turn the volume up, and on iPhone check the ring/silent switch on the side.
  • Tap the play button once more. Phones only let sound start after a tap.
  • Check that the show or game's own sound or mute button isn't switched off.
  • If you have Bluetooth headphones or a speaker connected, the sound may be going there.
  • Still quiet? Close the page or app completely and open it again.
Does it work offline?

Partly. Once you've opened the app with a signal, its main screens and pictures are saved on your phone, so it opens without one. Shows, audiobooks, videos and games still need a connection unless they've been downloaded. In the app, tap Download for offline on a show and it saves on your phone. Downloads are free for everyone.

I'm seeing an old version. How do I get the newest one?
  • Close the page or app all the way, then open it again. It usually updates on the second open.
  • On a computer, hold Shift and press the reload button.
  • On iPhone: Settings, Safari (on newer iPhones, Settings, Apps, Safari), Advanced, Website Data, search for "collier" and delete it. On Android: Chrome, Settings, Site settings, All sites, collierentertainment.com, Clear and reset.
  • If you added the app to your home screen, you can also delete the icon and add it again.

Clearing site data also clears game saves and settings stored on that device.

Where do I buy the books?

The books are on Amazon. See the Books page for each one.

More

How we handle your information is on the Privacy page. Music and sound credits are on the Credits page.